Helping Patients Make Informed Decisions
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Helping Patients Make Informed Decisions: Communicating Benefits and Harms

Topic

Learn how to communicate benefits and harms to patients to help them make informed decisions.

Content

The eLearning course is split across four modules, each taking approximately 30 minutes to complete.

Depth

Beginner

Target audience

Clinicians.

Time to complete

2 hours to complete the four modules.

Authors

Australian Commission on Safety and Quality in Health Care (ACSQHC).

Comments

This course challenge myths about shared decision-making in practice and explain how to use patient decision aids and where to find them. By the end of this activity, participants will be able to:

  • Describe why it is important for clinicians to effectively communicate benefits, harms, trade-offs, and uncertainties with patients
  • Explain the inter-relationship between shared decision making, evidence-based medicine and patient-centred care in the context of communicating benefits and
  • List key communication skills needed when talking with patients about evidence
  • Explain how to effectively communicate statistical information to patients
  • Outline the role of decision support tools, potential uses and where to locate them.

Registration required

No.

Payment required

No.

Student support

No.

Certificate

No.

Country of origin

Australia.

Web Address

https://communicatingrisk.safetyandquality​.gov.au/

 

Page updated 04 March 2026