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Practice Tip Sheets for Careworkers Advance Care Planning Advanced Dementia Advanced Dementia Behavioural Changes After Death Choices Aged Care Access and Assessment Anxiety Cachexia Sarcopenia and Anorexia Case Conferences Complementary Therapies Constipation Continuity of Care Culturally Responsive Care Communication Distress at the End of Life Dysphagia Dyspnoea End of Life Care Pathways Eye Care Faecal Incontinence First Australians Communication Frailty Grief and Loss among Older People Families and Residents Grief and Loss among Staff Myths about Morphine Nutrition and Hydration Opioid Analgesics Oral Care Pain Management Palliative Care People with Intellectual Disability Communication People with Specific Needs Person Centred Care Psychosocial Assessment and Support Quality of Life Recognising Deterioration Respiratory Secretions Self Care Signs of Imminent Death Skin and Wound Care Spiritual Care Supporting Families Talking about Dying Talking within the Aged Care Team Next Steps for CareworkersPractice Tip Sheets for Nurses Advance Care Planning Advanced Dementia Advanced Dementia Behavioural Changes After Death Choices Aged Care Access and Assessment Anxiety Cachexia Sarcopenia and Anorexia Case Conferences Complementary Therapies Constipation Continuity of Care Culturally Responsive Care Communication Distress at the End of Life Dysphagia Dyspnoea End of Life Care Pathways Eye Care Faecal Incontinence First Australians Communication Frailty Grief and Loss among Older People and Families Grief and Loss among Staff Inclusive Communication for Older People with Disability Myths about Morphine Nutrition and Hydration Opioid Analgesics Oral Care Pain Management Palliative Care People with Specific Needs Person Centred Care Psychosocial Assessment and Support Quality of Life Recognising Deterioration Respiratory Secretions Self Care Signs of Imminent Death Skin and Wound Care Spiritual Care Supporting Families Talking about Dying Talking within the Aged Care Team Next Steps for NursesPalliAGED Introduction Modules Introduction Modules ManualTraining and Education palliAGED ProductsPractice Tip Sheets for Careworkers Practice Tip Sheets for Nurses PalliAGED Introduction Modules Forms Resources for Families Aged Care Journeys in Palliative CareDeveloping the Workforce Supporting Change Service Solutions Download Resources Order Free ResourcesPeters Journey Marys Journey Bettys Journey Kengs Journey A Guide for Educators Developing the Aged Care JourneysPalliAGEDnurse App Education Videos for Aged Care Workers
Developing the Aged Care Journeys
In 2018 the Gold Coast Primary Health Network (GCPHN) commissioned Beacon Strategies to provide evidence based information and collect stakeholder input that would inform a regionalised approach to investment in palliative care. Specifically, the project objectives were:
- Understand the respective palliative care and aged care patient journeys in respect to health and non-health related inhibitors, enablers and supports across a diversity of perspectives and life stages.
- Understand and articulate population needs across the GCPHN region
- Identify and improve organisational and sector knowledge relating to evidence-based models of care relating to both palliative care and aged care.
- Identify points of leverage in the policy environment at a national, state and regional level to maximise the impact of future palliative care and aged care investments.
- Identify points of leverage from relevant models of care identified by the Integrated Care Alliance Palliative Care Group.
- Understand and synthesise expert opinion relating to the overall need for palliative care and aged care services (where to target services), in addition to gaining sector agreement on the best path forward for investment across each sector.
- Summarise and articulate the findings so they are of maximum utility for GCPHN and the broader palliative care and aged care sectors.
- Outline relevant KPIs and program outcome measures to assist GCPHN to monitor the effectiveness of future commissioned services.
As part of this consultation patient journey mapping was completed to provide visual representations of typical patient journeys. With help from Palliative Care Queensland and COTA Queensland the patient journeys were developed and completed in 2019. Each of the common pathways were validated by GCPHN and the Palliative Care Leadership Group.
Working with palliAGED
Four of the GCPHN patient journeys involved people aged 65 years and older.
In 2023 GCPHN worked with palliAGED to combine these with the palliAGED Practice Tips for Careworkers. The aim was to develop a training resource for Careworkers that would prompt reflection on the care being provided.
Page updated 29 July 2026
