As older people near the end of life, they often face care issues that affect their comfort and quality of life. Aged care clinical staff and personal care workers play a key role in recognising and managing these needs. Outcome 5.7 of the Aged Care Quality Standards supports this work by outlining what is required to deliver good palliative care. These Improving care pages present practical ideas to guide staff and services towards best practice in addressing end-of-life care issues.