Topic
Learning how to communicate compassionately and effectively with patients and families.
Content
The module covers four key communication skills in palliative care that can be used in a range of challenging clinical interactions:
- Ask-tell-ask.
- Tell me more.
- Noticing cues.
- Responding to emotion.
The course includes scenarios and questions to consolidate your learning.
Depth
Beginner.
Target audience
Nurses, Clinicians.
Time to complete
30-60 minutes for all 4 modules.
Authors
Palliative Care NSW, in partnership with the Palliative and End-of-Life Care projects team at South Eastern Sydney Local Health District.
Comments
N/A.
Registration required
No.
Payment required
No.
Student support
Yes – an online session recording co-hosted by the authors is available at https://youtu.be/VUcasXz0FF8.
Certificate
Yes.
Country of origin
Australia.
Web Address
https://palliativecarensw.org.au/communication-skills-in-palliative-care/
Page updated 03 March 2026