Inclusive Service Standards Modules
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Inclusive Service Standards Modules

Topic

Developing and delivering inclusive services in aged care.
 

Content

The Inclusive Service Standards provide a framework for organisations to adapt and improve their services and practices so they are welcoming, safe, and accessible.

Four modules are offered:

  1. Introduction to inclusive service delivery.
  2. Standard 1 – Commitment to inclusive services.
  3. Standard 2 – Developing systems for inclusive services.
  4. Standard 3 – Capacity building for inclusive services.

Depth

Intermediate

Target audience

Aged care managers and leaders.

Time to complete

Approximately 10-20 minutes per module.

Authors

Centre for Cultural Diversity in Ageing.

Comments

If incorporating the modules into your organisation’s Learning Management System, a request will need to be submitted before SCORM packages are released. The modules will only be made available to Australian Government subsidised providers of CHSP, home care and residential aged care services.

Registration required

For Learning Management System incorporation – yes.

Payment required

No.

Student support

No.

Certificate

No.

Country of origin

Australia.

Web Address

https://www.culturaldiversity.com.au/training-webinars/training-modules-inclusive-service-standards


Page updated 04 March 2026