e-Health offers great potential to improve communication between health providers and between health providers and health consumers as well as facilitating access to evidence, resources and sharing information that can enhance care and improve outcomes. However, the processes involved in developing resources that are clinically meaningful and that interface with, or enhance, work practices can be complex and multidimensional. Telehealth resources must satisfy the utility and usability criteria of clinicians and consumers of care as well as meet the policy and system requirements of funders.
Telehealth is the use of information and communications technology (ICT) to deliver healthcare at a distance. e-Health includes a wider variety of applications such as booking and billing systems, electronic health records and the provision of health information online.
This content was developed for the Decision Assist program, and is managed by CareSearch.
Page updated 24 May 2017