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Topic

Learning how to communicate compassionately and effectively with patients and families.

Content

The module covers four key communication skills in palliative care that can be used in a range of challenging clinical interactions:

1. Ask-tell-ask.
2. Tell me more.
3. Noticing cues.
4. Responding to emotion.

The course includes scenarios and questions to consolidate your learning.

Depth

Beginner.

Target audience

Nurses, Clinicians.

Time to complete

30-60 minutes for all 4 modules.

Authors

Palliative Care NSW, in partnership with the Palliative and End-of-Life Care projects team at South Eastern Sydney Local Health District.

Comments

N/A.

Registration required

No.

Payment required

No.

Student support

Yes – an online session recording co-hosted by the authors is available at https://youtu.be/VUcasXz0FF8.

Certificate

Yes.

Country of origin

Australia.

Web Address

https://palliativecarensw.org.au/communication-skills-in-palliative-care/