Topic
Culturally inclusive service delivery for aged care.
Content
There are 8 modules available:
- Culturally inclusive service delivery.
- Working with new and emerging communities.
- Working with a diverse workforce.
- Culture and dementia.
- Culture and trauma-informed care.
- Culture and quality care.
- Understanding Australian aged care.
- Culture and mental health in aged care.
Depth
Beginner.
Target audience
Aged care staff.
Time to complete
1 to 2 hours per module.
Authors
MCCI (the Multicultural Communities Council of Illawarra).
Comments
This is the fifth CALDWays micro-course by PICAC NSW & ACT, all of which have been developed to provide practical information and tools for organisations to make services culturally inclusive for older people from CALD backgrounds and meet the requirements of the strengthened Aged Care Quality Standards.
Registration required
Yes – an account is required with MCCI (Multicultural Communities Council of Illawarra).
Payment required
No.
Student support
chrisbird@mcci.org.au
Certificate
Yes.
Country of origin
Australia.
Web Address
https://www.mcci.org.au/diversity-and-inclusion/caldways-courses/
Page updated 03 March 2026