Supporting families and communities

Families and local communities are often involved in providing support and care to older people, directly or indirectly. While palliAGED seeks to support the aged care sector, we recognise that having relevant information as an older people, family member, friends or neighbour is important.

We have worked with our partner project to identify good online and print resources that the community can access to help them understand palliative care and aged care. We are also working with aged care staff and aged care services to create new support resources that they can share directly with families and their local community to help them find the information they need.

I need to know about aged care

• Visit MyAgedCare, provided by the Australian Government
• Visit Older Australia in CareSearch. CareSearch is part of the national palliative care program
• Visit Dementia Australia if you need support and information around dementia

I need to know about palliative care

• CareSearch can support your palliative care information needs. CareSearch is part of the national palliative care program
  • Read What is palliative care, a webpage in CareSearch
  • Download or order the booklet, Palliative Care Support for Patients, Carers, and Families
  • Find out about palliative care services and other services in your state or territory.

I need to know about caring

• Visit CarerGateway, provided by the Australian Government
• Contact Carers Australia for resources and state contacts
• Connect with the webpages, free booklet and resources in CareSearch’s Patient and Carers section
• Visit CarerHelp for resources on caring for someone who is dying. CarerHelp is part of the national palliative care program.

I need information on grief and loss

• CareSearch’s Patients and Carers section has information on grief and loss and links to grief support services
• Download or order the free booklet When someone dies in residential aged care: Grief and Loss for Families.

I need multicultural resources

• If you speak a language other than English, you can call the Translating and Interpreting Service (TIS National) on 131 450 for support to talk to My Aged Care or with your aged care provider about your services.
• If you need information about palliative care for other cultural groups, CareSearch has a Diversity section which provides links to resources in multiple languages.

If you are finding difficulty locating needed information, email us: palliaged@flinders.edu.au