Standard 4: Services and Supports for Daily Living
Older people are actively involved in life even if they have challenges in their health and their abilities. Standard 4 looks at how services and supports for daily living can enable consumers to live as independently as possible and enjoy life. These services and supports can relate to domestic help, food and daily activities as well as services and activities to support social and community life.
Delivering services and supports to improve a consumer’s well-being and quality of life requires a consumer-centred approach that understands who the person is, what they need, and what is meaningful to them. The aged care service may not directly provide all these services and supports but does have a role in helping the consumer access needed services and supports.
Daily Living at the End of Life
For many older Australians, changes associated with the end of life can be anticipated. This means there is the opportunity to ensure that the person has supports and services to maintain emotional, spiritual and psychological well-being and to support their continued engagement in family, community and daily living. Timely and appropriate referrals are also important.